Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: November 3, 2025
1.1 Personal Information
When you create an account or use VidGift, we may collect:
- Name and email address
- Profile information you choose to provide
- Payment information (processed securely through Stripe)
- Video and photo content you upload
1.2 Usage Information
We automatically collect information about how you use VidGift:
- Device information and IP address
- Browser type and version
- Pages visited and features used
- Time and date of visits
We use your information to:
- Provide and improve our video gift creation services
- Process your payments and manage your account
- Send you service-related notifications and updates
- Respond to your questions and support requests
- Analyze usage patterns to improve user experience
- Prevent fraud and maintain security
We do not sell your personal information. We may share your information only in these circumstances:
- With your consent: When you choose to share video gifts with others
- Service providers: Trusted partners who help us operate VidGift (e.g., Stripe for payments, Supabase for data storage)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In the event of a merger, sale, or asset transfer
We take data security seriously:
- All data is encrypted in transit using SSL/TLS
- Videos and photos are stored securely using Supabase infrastructure
- Payment information is processed through Stripe and never stored on our servers
- We implement industry-standard security measures to protect your data
- Regular security audits and updates
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update inaccurate or incomplete information
- Delete: Request deletion of your account and associated data
- Export: Download your video gifts and content
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@vidgift.ca
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences
- Analyze site traffic and usage patterns
- Improve site functionality
You can control cookies through your browser settings. Note that disabling cookies may affect site functionality. See our Cookie Policy for more details.
VidGift is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@vidgift.ca.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using VidGift, you consent to the transfer of your information to our facilities and service providers globally.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of VidGift after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us:
VidGift Privacy Team